Delivery Information
Reliable UK delivery, straight from our workshop to your door
We want your experience with Juke’s Timber Solutions to be simple, transparent and stress-free. Below is a clear breakdown of how our delivery process works, what areas we cover, and what to expect once your order is placed.
| Service | Details |
|---|---|
| Delivery Cost | Free UK Delivery (exclusions apply) |
| Manufacturing Time | 20–25 working days (made to order) |
| Delivery Time After Dispatch | 3–5 working days (may vary during busy periods) |
| Delivery Method | Our own in-house drivers or courier |
| Time Slot Provided? | Yes — you’ll receive a date and time slot for your delivery. Contact us for more information if a specific date or time is required. |
| Delivery Contact | 01427 891731 or email us at sales@jukestimbersolutions.co.uk |
Free Delivery Area
We offer free delivery across mainland UK, except for the regions listed below.
Areas Not Included in Free Delivery
Northern Ireland
Channel Islands
Isle of Wight
Isle of Man
Scilly Isles
Scottish Borders
Scottish Highlands
If you live in one of these areas, contact us with your postcode and we’ll provide a delivery quote.
Important Note About Timber Sales
Bulk timber sales are not included in free delivery and will incur an additional charge. This will be clearly confirmed before you place an order.
How Our Delivery Works
Because we use our own vehicles and drivers, your order is handled with care from the moment it leaves our workshop. You’ll receive a confirmed delivery date and a one-hour time slot, so there’s no waiting around all day. Deliveries are made to the kerbside or nearest accessible point. Some larger items may require assistance when unloading — we’ll let you know in advance if help is needed.
Delivery FAQs
Do you deliver nationwide?
Yes — with the exceptions listed above.
What if I can’t make my delivery time?
Contact us as soon as possible. We’ll reschedule the next available slot.
Can I request a specific delivery day and time?
We’ll accommodate preferred dates and times where possible although this will carry an additional charge. Contact us for more information.
What if my item is damaged on arrival?
Let us know immediately and send photos; we will resolve the issue quickly.
Have a delivery question?
Call us on 01427 891731 or get in touch via our contact form and we’ll be happy to help.